Version 1.0 · Effective date: 15 July 2026
Self-serve pay-as-you-go company reports · reports.knowyourcustomer.com
Operated by Know Your Customer (Ireland) Limited, CRO number 595161, registered office Castleyard OfficePods 14, 20 St. Patricks Road, A96 D573 Dalkey, Co. Dublin, Ireland.
These Terms of Service ("Terms") govern your access to and use of the Company Records service (the "Service"), operated by Know Your Customer (Ireland) Limited, CRO number 595161 ("KYC", "we", "us", "our"). By registering for an account, and again when you make your first purchase, you accept these Terms and the Acceptable Use Policy in Schedule 1. If you do not accept them, you must not use the Service. The Service is provided for business use only and is not offered to consumers.
Report content is official company-registry data only. Reports comprise information sourced from official company registers and related public records. They do NOT contain, and we do not add, any screening data (including anti-money-laundering, sanctions, or politically-exposed-person data) or any other data source. Any checks we perform on you as a customer (clause 15) are never part of, or added to, a Report.
1.1 In these Terms: "Account" means your registered Service account; "AUP" means the Acceptable Use Policy in Schedule 1; "Data Protection Law" means Regulation (EU) 2016/679 (GDPR), the Irish Data Protection Act 2018, and any other applicable data protection law; "Fees" means the pay-as-you-go charges for Reports and follow-on purchases; "Permitted Purpose" means a purpose listed in clause 5 and Schedule 1 Part A; "Prohibited Purpose" means a use listed in clause 6 and Schedule 1 Part B; "Report" means a company or entity due-diligence report generated or fulfilled through the Service; "Report Content" means the data contained in a Report, which may include limited personal data of natural persons appearing on official registers (for example directors, officers, and natural-person beneficial owners of corporate entities); and "you" / "Customer" means the business that registers for and uses the Service, acting through its authorised personnel.
2.1 The Service lets a registered business search for a company, purchase a Report by card, and receive it by email and in the Customer portal. Some jurisdictions are fulfilled automatically, usually within minutes; others are retrieved by our Registry Services team within a stated turnaround. Where a Report cannot be produced automatically — for example where a registry document is not machine-readable — our Registry Services team may need to retrieve it, and delivery will take longer.
2.2 Follow-on purchases are corporate-only. Where a company Report identifies corporate shareholders or officers, we may offer one-click follow-on purchases of reports on those corporate entities. We do not offer any follow-on, standalone, or "people-search" product on natural persons.
2.3 The Service is not a consumer service and is not a credit-reference, background-screening, or people-search service.
2.4 Reports remain available for re-download in the Customer portal for 90 days from the date of purchase. After that period we purge the Report Content we hold and the Report is no longer available from us, so you should retain your own copy of any Report you need to keep. This does not affect the licence in clause 9.2 to retain and use the Reports you have purchased.
3.1 You may register for and use the Service only as a business, and only in the course of your trade, business, profession, or regulated activity.
3.2 You must register with a valid corporate email address (free webmail addresses are not accepted) and provide accurate business details.
3.3 You warrant, on registration and on each purchase, that: (a) you access the Service for business use; (b) you are authorised to bind the Customer; (c) each purchase is for a Permitted Purpose and not for any Prohibited Purpose; and (d) you have, and will maintain, your own lawful basis under Data Protection Law for your use of any personal data contained in Reports.
3.4 You are responsible for all activity under your Account, including by your users.
4.1 To use the Service you must create an Account and accept these Terms and the AUP. We record the version of the Terms and AUP you accept and the date and time (UTC) of acceptance.
4.2 Before your first purchase completes, you must additionally acknowledge (a) your status as an independent controller of Report Content (clause 10) and (b) the permitted-purpose attestation. We record the version acknowledged and the timestamp.
4.3 On each subsequent purchase you re-affirm the permitted-purpose attestation for that purchase.
4.4 We may update these Terms and the AUP (clause 17). Continued use after an update, and each new purchase, is subject to the then-current version. The exact acceptance and attestation wording is in Schedule 2.
5.1 You may use Reports and Report Content only for one or more of the following business Permitted Purposes:
5.2 Any use outside the Permitted Purposes requires our prior written agreement.
6.1 You must not, and must not permit any person to, use the Service, any Report, or any Report Content:
6.2 The full Acceptable Use Policy is in Schedule 1. Breach of clause 6 or the AUP is a material breach.
7.1 The Service is pay-as-you-go. Fees are shown before you purchase and are exclusive of VAT, GST, and other taxes, for which you are responsible.
7.2 Payments are processed by our third-party payment processor. We do not receive or store your full card details. By purchasing you authorise the charge and, where you choose to save a card for follow-on purchases, off-session charges for follow-on purchases you initiate.
7.3 Reports are produced on demand and delivered digitally; Fees for a delivered Report are non-refundable, except where we fail to deliver a Report you have paid for. Where a Report cannot be produced (for example, no matching record, or a registry failure), we will refund the Fee for that Report.
7.4 We issue an invoice for each paid order from your invoice profile. We may change Fees at any time; changes do not affect purchases already made.
8.1 Reports are compiled from official company registries and related public sources. We source and present that information; we do not guarantee its accuracy, completeness, or currency, and registry data is provided "as is".
8.2 Reports are an input to your own decision-making, not advice. You are responsible for your own assessment and for any decision you make.
8.3 We hold no organisation-level ISO 27001, SOC 2, or equivalent certification, and nothing in the Service or these Terms should be read as such a certification.
8.4 Report content is official company-registry data only. Reports comprise information sourced from official company registers and related public records; they do not contain, and we do not add, any screening data (including AML, sanctions, or PEP data) or any other data source. Any sanctions or AML checks we perform relate to you as a customer (clause 15) and are never part of, or added to, Report Content.
9.1 We and our licensors own all intellectual property in the Service and in our materials, software, and databases. No rights are granted except as expressly set out here.
9.2 On payment, you receive a non-exclusive, non-transferable, non-sub-licensable licence to use each Report you purchase for your internal business use for a Permitted Purpose. You may retain and use the specific Reports you have purchased in accordance with these Terms.
9.3 You must not remove proprietary notices. The restrictions in clause 6 apply to all Reports and Report Content.
10.1 In respect of personal data contained in Report Content, each party acts as an independent controller. We are a controller for our compilation and supply of Report Content and our operation of the Service. From the point a Report is delivered to you, you are the independent controller of the personal data it contains for your own purposes.
10.2 We are not your processor. Nothing in these Terms makes us a processor acting on your instructions, and we do not process Report Content on your behalf.
10.3 You are solely responsible for: (a) establishing and maintaining your own lawful basis for your processing of Report Content; (b) complying with Data Protection Law in your downstream use; and (c) handling any request or complaint from a data subject that relates to your processing.
10.4 We process personal data we control (including your account and usage data, and the compilation of Report Content) in accordance with our privacy notice at reports.knowyourcustomer.com/privacy, which describes the lawful bases we rely on (including legitimate interests), retention, international transfers, and how data subjects exercise their rights with us.
10.5 Each party will give the other reasonable assistance, at the requesting party's cost, with data subject requests and regulator enquiries to the extent they concern data the other controls.
11.1 Each party will keep the other's confidential information confidential and use it only for the Service, for five years after disclosure, subject to the usual carve-outs (information that is or becomes public other than by breach, was already known, is independently developed, or is required to be disclosed by law).
12.1 Each party warrants it has authority to enter into these Terms.
12.2 You warrant that you will comply with all applicable laws, including Data Protection Law, sanctions, and export controls, and that you are not engaged in money laundering or terrorist financing.
12.3 Except as expressly stated, the Service and Reports are provided "as is" and, to the fullest extent permitted by law, we exclude all implied warranties, including as to accuracy, completeness, merchantability, or fitness for a particular purpose.
13.1 Nothing in these Terms limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any liability that cannot lawfully be limited.
13.2 Subject to clause 13.1, we are not liable for loss of profit, revenue, business, goodwill, or anticipated savings, or for any indirect or consequential loss.
13.3 Subject to clause 13.1, our total aggregate liability arising out of or in connection with the Service and these Terms is limited to the greater of (a) the total Fees you paid to us in the 12 months before the event giving rise to the claim, or (b) USD 100.
13.4 You are responsible for your use of Reports; our liability does not extend to your decisions or your downstream processing of Report Content.
14.1 You will indemnify us against losses, claims, liabilities, and reasonable costs arising from your breach of these Terms or the AUP, your use of any Report or Report Content for a Prohibited Purpose, or your breach of Data Protection Law, sanctions, or export controls.
15.1 You warrant that you, your beneficial owners, and your use of the Service are not subject to, and will not cause us to breach, applicable sanctions (including US/OFAC, UK/OFSI, EU, UN, and Hong Kong measures) or export controls.
15.2 We screen registering businesses (and, where appropriate, their beneficial owners) against sanctions lists, on both automatically and manually fulfilled orders, and may refuse, suspend, or terminate access, or withhold a Report, where a match or a comprehensively-sanctioned nexus is identified, or where we are otherwise required to do so.
16.1 We may suspend or terminate your access immediately if you breach these Terms or the AUP, if required by law or sanctions, or to protect the Service or third parties.
16.2 You may stop using the Service at any time. Clauses that by their nature survive (including 6, 9, 10, 11, 12, 13, 14, and 15) survive termination.
17.1 We may update these Terms and the AUP. We will post the current version with its version number and effective date, and will notify registered customers of material changes. Your continued use, and each new purchase, is subject to the then-current version, which you accept at the point of purchase.
18.1 These Terms are governed by the laws of the Republic of Ireland, and the courts of Ireland have exclusive jurisdiction, subject to any mandatory rights you have under local law.
19.1 You may not assign these Terms without our consent; we may assign to a group company or in connection with a reorganisation. These Terms, the AUP, and our privacy notice are the entire agreement for the Service. If any provision is unenforceable, the rest stands. No delay in enforcing a right waives it. Notices to you may be given in-product or by email; notices to us as stated on the Service. Nothing confers rights on third parties. Neither party is liable for events beyond its reasonable control.
The Acceptable Use Policy forms part of these Terms and is published at reports.knowyourcustomer.com/acceptable-use. The version in force at the effective date of these Terms is AUP v1.0.
The product presents and records each of the following. Each string carries its own semantic version; the product stores, per user and per purchase, the exact version(s) accepted or attested and the UTC timestamp, so acceptance is provable per version.
Shown at registration — must be ticked to create an account
"I am registering on behalf of a business and am authorised to accept these terms. I have read and agree to the Company Records Terms of Service (v1.0) and Acceptable Use Policy (v1.0)."
Recorded: terms_version, aup_version, accepted_at (UTC),
user_id, ip_address.
Shown once, before first purchase — controller acknowledgement + permitted-purpose attestation
"I understand that KYC supplies these reports to me as an independent data controller — not as my data processor — and that I am responsible for my own lawful basis and downstream compliance for any personal data in them. I confirm this purchase is for a permitted business purpose and not for any prohibited purpose under the Acceptable Use Policy (v1.0)."
Recorded: ack_version, acknowledged_at (UTC), user_id.
Shown at each checkout — lightweight single confirm
"I confirm this purchase is for a permitted business purpose and not for any prohibited purpose (Acceptable Use Policy v1.0)."
Recorded: attestation_version, purchased_at (UTC), order_id.
Terms, AUP, and each acceptance string are versioned independently. When any is updated, customers accept the then-current version at their next purchase (clause 17). The version numbers shown in the wording above are the versions in force at the effective date (Terms v1.0, AUP v1.0); the product renders and records the then-current version number at the point of acceptance, so the string shown to a customer always matches the version stored against that acceptance. Retain acceptance records for the limitation period.
